Measure THAT

Measure THAT. One of the secrets of the Yellow Pages was that the phone company would give you a second line when you bought a big ad. Within days of the book coming out, you'd see and hear the phone ring. And you knew which phone it was. So when the time came to renew… Continue reading Measure THAT

Does this company respect me? Try the sticker test.

Does this company respect me? Try the sticker test.. Call off the expensive market research and fire the analysts and consultants. Here’s a great way to find out if a company that makes physical products respects their products and their customers: if there’s a sticker on the product, and it peels off cleanly (and without… Continue reading Does this company respect me? Try the sticker test.

Lose a little at a time

Lose a little at a time. Last week’s Getting Real Workshop was a blast. Especially the pushback. We had a healthy batch of skeptical folks this time which always makes for a better discussion. Besides the usual “but this won’t work in our company,” we had a good bit of people doubting if you can… Continue reading Lose a little at a time

Foreign Experts Critique U.S. Red Cross on Katrina

Foreign Experts Critique U.S. Red Cross on Katrina. The organization's response was poorly planned, relied on inexperienced managers and often failed to meet victims' needs, reports say. By STEPHANIE STROM. [NYT > Home Page]

Smartmobbing the next US elections

Smartmobbing the next US elections. (Via Scripting News) The New York Times foreshadows the “transformation of American politics by the Internet” in the 2006 and 2008 elections: The transformation of American politics by the Internet is accelerating with the approach of the 2006 Congressional and 2008 White House elections, producing far-reaching changes in the way… Continue reading Smartmobbing the next US elections

A Pretty Good Way to Foil the NSA

A Pretty Good Way to Foil the NSA. The man who angered the world's eavesdroppers by releasing PGP in the 1990s is back, this time with voice-encryption software that might be good enough to frustrate illegal telephone surveillance — no matter who's doing it. Ryan Singel reviews Zfone. [Wired News: Top Stories]

Everyware

Everyware. Adam Greenfield has written one of the most provocative books in years. If the right people read it, Everyware: The Dawning Age of Ubiquitous Computing may do for the coming, computerless computing interface what Don Norman’s The Design of Everyday Things did for design generally. Like Norman, Greenfield argues for good design not as… Continue reading Everyware