Cooper's office phone concept

Cooper's office phone concept.

 Who likes their office phone? [no one raises their hands] Cooper believes they have the answer and have put their money where their concept is. Well, at least it appears they have a UI concept that’s built out.

The UI is scroll wheel, touch screen, and voice recognition based. The interface appears to be monochromatic. It’s hard to tell if it’s good without using it, but it looks like an interesting effort on the surface. I’m glad someone’s thinking about better ways to design a multi-line, multi-extension office phone system.

If you were tasked with redesigning the corporate office phone system from scratch what would you focus on? What’s key? What’s not? What’s overlooked? What’s missing? What stays and what goes? What annoys you most about the office phones you’ve used?  [Signal vs. Noise]

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