Kevin Werbach: The Battle of ICANN. It's worrisome that ICANN insiders still think the best response is to insist that ICANN is just a boring technical coordination body. If that were the case, ICANN wouldn't have nearly the influence, visibility, and funding level it enjoys. [Tomalak's Realm]

AskTog: When Good Design => Bad Product. What a trained quality assurance professional brings to the software party is a knowledge of how to put together a test plan, one that systematically looks at the full range of every feature under all reasonably expected conditions, including edge conditions. [Tomalak's Realm]

Feedback about XAML wanted. Rob Relyea (program manager for XAML) asks “what is missing from or broken about XAML?”  [The Scobleizer Weblog]

How to make really good bug reports. One of the best ways to help a developer improve their software is to report bugs. But of course there’s an art to bug reporting. Most of the bug reports I get for NetNewsWire are very good. But now and again I get a report that isn’t that… Continue reading How to make really good bug reports

Update: DEVONthink Personal Edition 1.7.3. The personal knowledge base and content management application adds some fixes for Mac OS X 10.3 Panther, improved conversion of HTML pages to rich text, better support for links inside RTF documents, and many other changes. [MacInTouch]

SCO using Samba source code: permission granted or not?. I've never told anyone about this before. In 1997, I collaborated for a few weeks with one of the developers of VisionFS on decoding the NT Domain protocols. Both VisionFS and Samba are windows-compatible file, print and login servers. The issue is that whilst our cooperation… Continue reading SCO using Samba source code: permission granted or not?

SmartWorlds Offers Free Book Shopping Software. SmartWorlds software lets PDA users shop and learn more about books while they're in a bookstore: The service is already in use in Boston at Trident Booksellers on Newbury Street, with access provided by Michael Oh's NewburyOpen.net Wi-Fi network. SmartWorlds is now offering the software free to anyone. Users… Continue reading SmartWorlds Offers Free Book Shopping Software

NY Times: Nations Chafe at U.S. Influence Over the Internet. Icann and the United States government are expected to come under heavy fire at the conference, which begins Wednesday in Geneva and will be one of the largest gatherings of high-level government officials, business leaders and nonprofit organizations to discuss the Internet's future. [Tomalak's Realm]

Useit.Com: Automated Email From Websites to Customers. Confirmation messages and other automated transactional email can complete the user experience: they reach out to customers in ways that are otherwise impossible for websites, which must sit still and wait for users to approach. For email to fulfill this potential, messages must be designed for optimal usability…… Continue reading Automated Email From Websites to Customers

Advice for managing E-mail – Productivity Tips. Dennis Kennedy has a great article at LLRX.com entitled The Fourfold Path to Email Enlightenment. I agree with Dennis about keeping your inbox clear, and in that regard I found the email tips in Getting Things Done extremely helpful. Here… [Ernie The Attorney]