The Broken Promise of E-Voting

The Broken Promise of E-Voting. Electronic voting machines are supposed to make elections easier and more secure. Unfortunately, the reality of e-voting hasn't caught up with the ideal. By Paul O'Donnell from Wired magazine. [Wired News]

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The New Voice of Tech Support

The New Voice of Tech Support. Once the gift wrap is off, a call to customer service is almost sure to follow. Companies turn to voice-recognition technology to cut costs and help customers get up and running. By Ryan Singel. [Wired News]

E-Tailers Find Much to Celebrate

E-Tailers Find Much to Celebrate. As the holiday spending season winds down, online merchants feel good about this year's take. Bad weather, broadband growth and a jump in the number of female shoppers contributed to strengthen sales. By Suneel Ratan. [Wired News]

Clark Campaign Going Open Source

Clark Campaign Going Open Source. Supporters of Democratic presidential hopeful Wesley Clark launch an initiative to create open-source campaign-management software. With primary elections fast approaching, backers say they need better tools for their efforts. By Chris Ulbrich. [Wired News]

John Robb's Weblog

Question:  if a win in Iraq (exemplified by Saddam's capture) was extremely important for American security, why are we in an Orange alert this holiday season? [John Robb's Weblog]

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William Lind

William Lind, a military historian, has a 4GW (4th generation warfare) viewpoint on the wars in Iraq and Afghanistan that is worth reading. Understanding 4GW. How to fight 4GW. How to fight 4GW (part 2) One of his major points:  we lost these wars when we destroyed the Afghan and Iraqi states and turned them into a lawless… Continue reading William Lind

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K-Logs

Wow.  K-Logs is still growing (nearing 1,000 members — many are senior people in organizations across the globe or amazing innovative individuals).  This is probably one of the top weblog related groups on the Web today.  Nice.  I will do my best to get this moving again. [John Robb's Weblog]

CNet

CNet. John Dickinson slams Dell's customer service.  Make this an open letter and I will sign it too. [John Robb's Weblog]

Terry

Terry points to his rural telco cooperative that offers ADSL+ services (1 Mb Internet, DVD quality cable, and phone service).  Nice!  This really points to where things are going in telecom.  AOL, EarthLink, MSN, and other ISPs are going to have to become VoIP telcos, cable companies, and ISPs in order to survive.  It is… Continue reading Terry