Money to Fix Space Telescope May Be Cut by White House

Money to Fix Space Telescope May Be Cut by White House. A service mission to extend the life of the Hubble Space Telescope could be jeopardized by a White House plan to cut NASA's budget. By WARREN E. LEARY. [NYT > Technology]

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Most cities and towns see property tax hike

Most cities and towns see property tax hike. Homeowners' property taxes in the vast majority of Massachusetts cities and towns will continue their upward climb in 2005, with double-digit percentage hikes in Boston, Cambridge, Everett, and at least 40 other cities and towns, and smaller increases in Newton, Somerville, and Milton, a Globe review has… Continue reading Most cities and towns see property tax hike

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Blizzard wallops N.E.

Blizzard wallops N.E.. A dangerous blizzard packing high winds and creating whiteout conditions pummeled Eastern Massachusetts yesterday, and residents braced for coastal flooding, power outages, and 2 feet or more of snow. [Boston Globe — Front Page]

Consumers hate mergers

Consumers hate mergers “Why Consumers Hate Mergers” is the title of a recent Business Week article (12/8/2004). Based on a five-year study commissioned by the magazine, the article concludes that dissatisfaction after mergers is widespread, and it can take many years to regain lost good will. According to the article: The frustration was greatest with… Continue reading Consumers hate mergers

Searchable Buffy cast, crew and episode database

Searchable Buffy cast, crew and episode database. [ via Joost Schuur ] Be still my fangirl heart: Every Buffy character, episode, cast member, writer and director and every word of every show, in a searchable database. Also, Daily Variety on 10 years of Buffydom.  [More Like This WebLog]

'Nasty' Storm Snarls Travel in Northeast

'Nasty' Storm Snarls Travel in Northeast. The season's first major storm in New York and much of the Northeast canceled flights and choked railways and highways. By ROBERT D. McFADDEN. [NYT > Home Page]

Care

Care.  That, in just one word, seems to be the essence of good customer service. There are tons of books about measurement and strategy and management techniques. There are people who will monitor your phone logs, or do after-sale questionnaires. The car dealers have people calling folks a week later to be sure the service… Continue reading Care

Snow Day

Snow Day. Tell us about where you are today as the weather gods dump three feet of snow on you, fellow Bostonians… [Dispatches from the New World of Work]