Report Review: Nielsen/Norman Group's Usability ROI

Report Review: Nielsen/Norman Group's Usability ROI. Report Review: Nielsen/Norman Group's Usability Return on Investment – In the business world, user experience endeavors are typically seen as a cost—a line item expense to be minimized to the greatest extent possible while still remaining competitive. This has led to a number of essays, articles, and books on… Continue reading Report Review: Nielsen/Norman Group's Usability ROI

ROI calculations: K-Logs vs. traditional Intranet Portals

ROI calculations: K-Logs vs. traditional Intranet Portals. John Robb summarizes an ROI document produced by PlumTree Software estimating the value of portal software and compares with his estimation of the value of K-Log software. He puts the total ROI of a K-Log system at 1,170% compared to the total ROI of a traditional Portal system… Continue reading ROI calculations: K-Logs vs. traditional Intranet Portals

DIY librarian

What kind of a cool job title is Information Core Director? That's the position of the DIY librarian. [librarian.net]

Video Games Rule, Dude

Video Games Rule, Dude.  Teenage Boys to Hollywood: 'Drop dead, We Have Our DVDs. Who Needs to Find 'Nemo' Anyway?' “For decades, movie executives could count on adolescent boys — a key audience for summer fare — spending a large percentage of their waking hours at the local cineplex, fueling the box office for movies… Continue reading Video Games Rule, Dude

Untitled

Boston has a new Archbishop!  Sean P. O'Malley O.F.M.Cap was installed today as the ninth Bishop (and sixth Archbishop) of Boston.

FixedPrice

FixedPrice. Many people belive that you can't do a fixed price contract in an agile project. Since the whole point of an agile process is that you cannot predict the future, this isn't an unreasonable supposition. However this doesn't mean you can't come up with a fixed price agile contract, what it means is that… Continue reading FixedPrice

When Good QA Goes Bad

When Good QA Goes Bad. Adam Kalsey has a good write-up of some usability mistakes for an ecommerce site. Good stuff. His write-up reminds me of the time we were testing the very first Borders.com Web site way back in 1998. The Quality Assurance department… [CamWorld: Thinking Outside the Box]