Author: Vince Kimball

Expertise Location (McKinsey Quarterly Article) Knowledge management professionals frequently consider the question of how best to identify and locate experts within a large law firm. The current issue of the McKinsey Quarterly has an article titled Do You Know Who Your Experts Are? (Appears in the 2003, #4 edition – subscription required to access.) The… Continue reading Expertise Location (McKinsey Quarterly Article)

Getting Closer to Clients – Learning from General Electric (GE) In Will Jeff Immelt's New Push Pay Off for GE, Business Week (October 13, 2003) reports on an interesting initiative by General Electric. (A subscription is required to access this article.) Jeff Immelt, GE's still relatively new CEO, is, according to Business Week, trying to… Continue reading Getting Closer to Clients – Learning from General Electric (GE)

Paul Thurrott: “Windows XP SP2 to be springboard to Longhorn.”  [The Scobleizer Weblog]

F.D.A. Approves New Alzheimer's Drug. The government on Friday approved a new option for sufferers of Alzheimer's disease, the first treatment specifically for late stages of the mind-robbing illness. By The Associated Press. [New York Times: NYT HomePage]

Useit.Com: Ten Best Intranets of 2003. North Tyneside College provides the ultimate proof that good intranets depend more on will, talent, clarity of mission, and commitment to usability than it does on having lavish funding. This winning intranet, which supports 300 staff and 15,000 students, was designed and developed by a single person… [Tomalak's Realm]

Adaptive Path: User Expectations in a World of Smart Devices. This kind of intelligence is already starting to leak into mainstream products, and I bet that designers will have to think about it seriously within the next five years. Perhaps the biggest change for user-experience designers will be a user's subsequent disregard for predictability. [Tomalak's… Continue reading User Expectations in a World of Smart Devices

Mozilla site re-designed with TopStyle. Earlier today I mentioned that Dave Shea is responsible for the Mozilla site re-design, and it turns out that he used TopStyle to do it 🙂  [Nick Bradbury]

The Innovator's Solution. A review of Clayton Christensen and Michael Raynor's important new book, along with a discussion of how it relates to blogging. [Dan Bricklin's Log]

The beauty of iTunes for Windows is only skin-deep. As Rob Fahrni pointed out, Apple has released a Windows version of iTunes.  With typical showmanship, Steve Jobs declared that “Hell froze over” and that “iTunes is the best Windows app ever written” because, according to Jobs, it looks and feels exactly like a Mac app. … Continue reading The beauty of iTunes for Windows is only skin-deep

State of Florida Outsources its Web Portal. From the USA Today: “The State Technology Office is privatizing several of its functions, including the MyFlorida Web site and maintenance of the state's technology systems.” [beSpacific]