I’m surprised at how useful I’m finding the new “create task from e-mail” feature in the upcoming release of Tasks Pro™ and Tasks. This was a frequently requested feature, but not one that I thought I’d use that much myself. Turns out, I was wrong. 
I
haven’t yet set up any automatic task creation from my various support
forms (like I know some of my customers do), but I do use it quite a
bit in two situations:
- Although there is a pretty
full-featured mobile interface for Tasks Pro™ and Tasks, when I’m on my
Treo I’ve found that it’s much faster for me to whip out an e-mail in
Snappermail than it is to launch the web browser, wait for the page to
load, etc… Perhaps when I have a faster wireless connection to my
phone, this will change, but for now the email option is faster. Of
course, I’ve got a couple of mailboxes with different default task
properties to keep things nice and organized. - I get e-mail
notifications for posts in my forums. Although I have bookmarklets set
up to create tasks from web pages, it’s faster for me to simply forward
the e-mail with the bug report, request, etc. to one of the mailboxes
I’ve set up and have tasks created that way.
It’s always nice to get little surprises like this.