Do you feel like your library is under-IT-staffed? Probably. Most
of the rest of us do too, so you're not alone. If you're writing a
technology plan or want to advocate for more IT staff, check out Lori
Bowen Ayre's IT Staff Calculator.
It considers factors like public computer use, IT help provided by
other entities, printers, different ILS modules, and the numbers of
servers, LANs, branches, and more.
One important note: it doesn't include webmasters (like me). I
tried it for our library, and it worked pretty accurately, recommending
3 IT staff (which we'll have sometime next month). Of course I'd like
5, but I think 3 is probably about right