According to an article by Judith Lamont, Law Firms Reinvent KM,
KM is being integrated nicely in many law firms these days. Though the
general KM hype has definitely died down, Dennis Kennedy is quoted as
saying “Law firms have become more pragmatic in their use of knowledge
management technology. They are less concerned about the buzzwords and
more focused on what can be accomplished.” So KM is now emphasizing
practical, mangeable applications that can effect how lawyers work on a
daily basis, sometimes globally, sometimes on a more local level.
Much of the emphasis seems to be shifting to identifying expertise
rather than just delivering documents. At Heller, Ehrman, they're
emphasized connecting people, though they're also working with American
Legalnet to create a universal forms library, according to Robin
Solomon, the firmwide knowledge manager [LawLibTech]