He's got a large project management journal that includes, among
other things, a host of questions about his client's needs and
equipment. Naturally, these questions appear in the Tinderbox — and,
naturally, the titles are questions.
Garbutt simply makes an agent that looks for notes those name
contains a question mark '?', and sorts those notes in outline order.
The result: a handy, up-to-date list of all the questions he might need
to ask a new client before getting down to work [Mark Bernstein]