Month: January 2003

The Scorecard of Evil. By the way, if you've been trying to keep track of the amazingly evil (and amazingly uncommented-on) doings of the Bush Restoration, check out The Wage Slave Scorecard of Evil One stop shopping for pointers to the execrable, the egregious, and the utterly outrageous. [Nobody Knows Anything]

Jef Raskin: direct interfaces: This link points to a text editor for Mac classic/native which illustrates interfaces principles from his recent writings. Here's the manual, a review, and the MacCentral column which hipped me to this. I haven't gotten deeply into it yet, but as we move into portable devices we need new approaches to… Continue reading Untitled

L.M. Orchard commits filesystem sacrilege. Here's Leslie Michael Orchard's heretical idea: I'll be burned at the next stake over from Charles when the time comes, for this filesystem heresy. Just the other night, a co-worker was asking me about how diligent I was in organizing my email. I told her, “Not at all. I leave… Continue reading L.M. Orchard commits filesystem sacrilege

the radicals at the economist: The flood of free content on the internet has shown that most creators do not need incentives that stretch across generations. To reward those who can attract a paying audience, and the firms that support them, much shorter copyrights would be enough. The 14-year term of the original 18th-century British… Continue reading Untitled

Business-centred design: Designing web sites that sell. When designing a persuasive architecture, we have to understand and account for every step in the buying process and design for effective calls to action, even if this action is simply to move on to the next step in the process… [xBlog: The visual thinking weblog | XPLANE]

uiweb.com: How to run a design critique. In the early and middle phases of a project, teams need a way to understand and explore the current direction of the design. The challenge is to create the openness needed for good ideas to surface, while simultaneously cultivating the feedback and criticism necessary to resolve open issues.… Continue reading How to run a design critique

Microsoft CRM Arrives. The much-anticipated customer relationship management product is now available in North America. [Internet Product News]

Veritas Refreshes Backup Exec. Backup Exec 9.0 features the first integrated Windows Server 2003 support. [Internet Product News]

Kennedy Hopes Accessible Site Leads Way“Sen. Edward Kennedy's office unveils a revamped Web site, one of the first congressional sites to fully comply with federal laws requiring accessibility for disabled users.” [CNET News.com] (Amazingly, CNET doesn't actually link to Kennedy's site anywhere in the article!)  [The Shifted Librarian]

Is Customer Always Right?. Just stumbled on this Fast Company article “Desire: Connecting With What Customer Want.” Some of it sounds very familiar from one of Lou's presentation at least year's summit and little bit of Maslow's Hierarchy of Need. From a marketing standpoint it makes sense, but user researchers out there should still take… Continue reading Is Customer Always Right?