One IT Manager's Sad Story. Over the weekend, I visited with a buddy not seen for nearly two years. He is IT manager for a non-profit group. Last time we spoke, he had just signed up for Microsoft's Software Assurance. Two years later, it's renewal time, and he has decided not to shell out $6,000 for another two years of upgrade protection.
The story he told is consistent with the findings of my recent report, “Software Assurance: Microsoft's Troubled Switch to Contractual Licensing.” His tale is a warning to Microsoft and opportunity for competitors. … [Microsoft Monitor]