Capturing user experience closes the feedback loop

InfoWorld: Capturing user experience closes the feedback loop. Jon Udell. Portable labs — available from Alucid Solution, Ovo Studios, and UserWorks, among others — are a cheaper and more convenient alternative to fixed labs. These are typically suitcases packed with gear for capturing and editing videos of both onscreen activities and the users performing them. [Tomalak's Realm]

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