Counting on that email?. Remember how I was telling you about our work ISP and the fact that they simply stopped sending bounces for bad email addresses? I have been working on a “tip of the week” for next week and trying to explain to our users that email is not reliable, that if they don't get a reply to an email after a while, they should seriously think about making a phone call and making sure the information got there. Well, I had no idea just how bad it really is.
According to Fred Langa's study, a good 40% of your typical email correspondence may not be getting through! Amazing…. [Life of a one-man IT department]