Business Weblogs and Social Software

Business Weblogs and Social Software. Interesting post over at “How To Save the World”, Dave Pollard's weblog, on business weblogs and social software, detailing the areas where social networking and knowledge management could (or should) intersect:

Social Software Tool #4: Knowledge Traffic Management Tool

This tool would identify areas of knowledge sharing 'congestion' (people who are receiving an unmanageable number of requests for information, or not responding to requests on a timely basis), topics that are suddenly 'hot', and the adequacy of the enterprise's knowledge about those topics, people who are excessively isolated from others (few connections or exchanges), de facto experts and thought leaders who should be recognized (or, if they are outside the enterprise, perhaps hired), etc.

[Corante: Social Software]

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