Year-end wrap-up. Must be that time of year, since two usability-related year-in-review pieces came out yesterday:
- Jakob Nielsen's Top Ten Web-Design Mistakes of 2002
- Bob Bailey's Do's and Don'ts (from HFI; based on usability research for 2002)
Both are actually fairly level-headed and practical. Most of these things should be common knowledge for most IAs, but it's nice to see them summarized (and, in Nielsen's case, illustrated). HFI also has footnotes [ia/ – information architecture news]