Digital Web Magazine – Keep It Simple: Client Centered Design. Quote: “Unfortunately there is no general rule for the task of keeping a client's expectations within reasonable limits. Some clients are easily convinced by someone who knows what he's talking about, while others will rigidly maintain their point of view, aided by their nephews who've gone through a Front Page book and therefore know everything there is to know about Web sites.”
Comment: Nice quotable quote, via Column Two [Serious Instructional Technology]