Could some IA work have helped avoid 9/11?

Could some IA work have helped avoid 9/11?. This may seem a big reach for some. But if you read Seymour Hersch's article in this week's New Yorker, and you actually DO information architecture for enough people to see the connections, it starts being pretty clear that the US government intelligence and law enforcement communities suffer from pretty much the same thing as any very-large corporation, only on a much bigger and more tragic scale. [ia/ – news for information architects]

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