Designing World-Class E-Learning. Quote: “Most companies' learning systems are bankrupt. The way managers attempt to help their people acquire skills and knowledge has absolutely nothing to do with the way people actually learn. Many trainers rely on lectures and tests, memorization and manuals. All too often, they train people just like the schools teach students: Both rely on telling. No one remembers much that's taught by telling, and what's told doesn't translate into usable skills.” (via elearningpost) [Serious Instructional Technology]