How the banks poured money down the internet drain

Financial Times: How the banks poured money down the internet drain. This week Bank of Ireland became the latest to conclude that stand-alone internet banking was unpopular with customers. It folded its F Sharp offshore web bank back into its mainstream operations, at a cost of several million pounds. The issue for BoI was that consumers did not behave the way the banks expected. [Tomalak's Realm]

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