Zeldman. Don't cut your IT budget by using a content management system. He does make a couple good points: 1) Interwoven and Vignette will drain you of so much $moola$ it will make your head spin and that 2) you shouldn't try Zope unless you have a Phd in computer science. The obvious solution is to use a human accessible solution like Manila (which he doesn't mention — for good reason).
However, JZ decides to tar all CMS's with the same brush and proceeds to make the argument I bet monks across the land (circa 15th century) once said: “Gutenberg can't produce high quality books, you need years of training to do this.” [John Robb's Radio Weblog]