Dave mentions that we are using a combo of outlining and instant messaging to power internal communications. It's great. E-mail count has gone down by 100 a day (the e-mail DoS attack on my brain has eased!) and now I can parallel process internal communications with my co-workers. Savings: 1/2 hour a day reading a serial e-mail stream vs. scanning outline posts in a parallel process.
Also, the velocity of communications has gone up, given that people don't need to reach a e-mail posting threshold in order to add to the internal discussion. Excellent. Three other benefits:
1) I don't have to organize those team e-mails into directories any more (1/2 hour a day). The messages are already organized and archived.
2) All team members can see the messages. Savings: useless cc:s (10 minutes a day).
3) Long-term projects can be organized for all team members to reference. Savings: many useless resends of project time lines and agendas (10 minutes) and time spent finding needed project info (10 minutes)
There is a lot more. Combined with my Weblog this is killer. Thanks Dave and team for giving me back an hour and a half a day. Talk about knowledge worker productivity improvements. [John Robb's Radio Weblog]