David Winer on Email: Adam Curry rants eloquently about email.
BTW, we have the problem licked. We're using a new system at UserLand, it replaces our largely email-based internal communication system. It's a combination of instant messaging and outlining. I'm sure it's not for everyone. But for workgroups whose product is thought (like my company), making an investment in human-to-human communication is a pure money-maker. It's interesting that Adam exploded on this at this time. He's not NDA'd (yet) on the new product.
BTW, this new communication platform will be open. The connections are all implemented in SOAP 1.1 and XML-RPC (your choice). The documents are passed between computers in OPML. So if you do a text tool or outliner, just be sure you support OPML and encourage the people who work on the OSes and scripting environments to bake in XML-RPC and SOAP 1.1. That's it. [Scripting News]