Knowledge management (it all sounds so good)

Knowledge management (it all sounds so good) – Mark Pilgrim: “John Robb [wrote on] Knowledge management and desktop weblogs. My response (originally sent by email) is below. John Robb has already posted his counter-response. I still feel that, at best, he is downplaying the social problems involved; at worst, he is trying to solve social problems with technological solutions. That never works.

I agree with everything you say, in theory. I'll bet the solution you outline works really well at Userland: a small, tight-knit, content-centric company. I agree that a desktop-based solution is the only thing that can technically scale well to a larger enterprise. But I'm afraid you're ignoring the biggest problem, which is that it won't socially scale well.”

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