New York Public Library: Dealing with Disaster (via Ex Libris) – “72 of the 85 neighborhood branch libraries opened for business on Wednesday, where they were jammed with calls and in-person requests for information about the disaster. Librarians continued to provide that information despite occasional bomb threats that forced them to evacuate their buildings. With schools shut down on Wednesday, children's rooms at all the libraries were packed; I have no doubt that NYPL's children's librarians provided a much-needed and comforting adult presence.”